Solutions
Ordering systems
Orders, requests and enquiries that arrive by phone and e-mail today move onto the web — together with an overview for whoever handles them.
What it typically includes
We assemble the modules around your operation.
Nobody pays for what they will not use. We start with whatever slows you down the most and add from there.
Order formPublic, understandable, no registration required.
Statuses and queuesWho handles what, what is waiting, what is done.
NotificationsE-mail and SMS to the customer and to staff.
Slots and timesBooking a time, capacity, blocked periods.
Customer historyWhat they ordered before and how it went.
Staff overviewOne screen that shows the whole day.
Exports and printInputs for downstream systems and records.
IntegrationsConnection to your existing system or accounting.
Roles and accessPermissions split by who may see what.
How it looks
An interface people manage without training.
Request queueNew
New
Appointment requesttoday 8:12
Repeat prescriptiontoday 8:40
In progress
Appointment requestnurse
Reschedulenurse
Done
Repeat prescriptionyesterday
Appointment requestyesterday
Operations overview
Open quotes24
In progress11
Invoiced / month1.8 M
Team capacity · 8 weeks
Monitoring
Scheduled update12 Sep
Elevated response time28 Aug
Backup restore drill15 Aug
Price and how we work
A fixed frame, no open-ended invoices.
Fixed-price rolloutA fixed price for the first versionWe first deploy whatever removes the most phone calls. The rest follows real usage.
Monthly operationHosting, support and changesA flat fee for running the system, backups, monitoring and agreed change capacity.
Case study
What it looks like in real operation.
Request queueNew
New
Appointment requesttoday 8:12
Repeat prescriptiontoday 8:40
In progress
Appointment requestnurse
Reschedulenurse
Done
Repeat prescriptionyesterday
Appointment requestyesterday
Ordering systemAppointments and repeat prescriptions onlineA medical practice moved appointments and repeat prescriptions onto the web. Fewer phone calls, less waiting, an overview for nurse and doctor alike.
ReactPHPMySQLSLA
Read the case study →Frequently asked
What you ask most often.
Does the customer have to register?
No. We verify an order without registration by e-mail or SMS so you do not get nonsense.
Will staff who dislike computers manage it?
That is exactly what we build for. One main screen, clear statuses, no hidden menus.
Can you connect it to our existing system?
Yes, over an API or file exchange. If there is no API we solve it case by case — we do this often.
Does it work for healthcare or public administration?
Yes. We handle access rights, an audit trail and retention periods for personal data.
How it is builtSix steps you know up front
01
A conversation about your operation
notes and a rough scope
02
Proposal and quote
stages, price, deadlines
03
Design and mock-ups
a clickable design before development
04
Development in stages
demos, a test environment
05
Rollout and training
data migration, training, documentation
06
Operation, SLA and growth
24/7 monitoring, next versions
A typical project6–14 weeks depending on scope
Book a meetingContact
Tell us what slows your operation down the most.
A problem is enough — you do not need a specification.